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ADDYOU

Addyou Privacy Policy

1. Introduction

At AddYou, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital platform, mobile application, website, and services (collectively referred to as the "Service"). By using our Service, you agree to the practices described in this Privacy Policy.

2. What Information We Collect

We may collect the following types of information when you interact with our Service:

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  • Personal Information: Such as your name, email address, phone number, organization, and payment details when you sign up or contact us.

  • Account Information: Usernames, passwords, and profile details.

  • Usage Data: Information on how you use our Service, including session data, interaction logs, device information, and IP addresses.

  • Health-Related Inputs: Any data you voluntarily provide through self-assessments, mood tracking, or well-being exercises.

  • Cookies and Tracking Technologies: Data collected via cookies, pixels, and similar tracking technologies (see our Cookie Policy for more details).

3. How We Use Your Information

We use the information we collect to:

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  • Provide, maintain, and improve our Service.

  • Personalize your user experience.

  • Communicate with you, including sending updates, notifications, and support information.

  • Process payments and manage subscriptions.

  • Analyze usage patterns to improve our offerings.

  • Comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

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  • Your consent.

  • The necessity to perform a contract with you.

  • Compliance with legal obligations.

  • Our legitimate interests, provided your rights and freedoms do not override those interests.

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties, including:

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  • Service providers assisting us in operating our Service (e.g., payment processors, hosting providers).

  • Legal authorities if required by law or to protect our legal rights.

  • Affiliates or partners if relevant to delivering our Service, with appropriate data protection agreements in place.

6. Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your privacy, such as Standard Contractual Clauses or other legal mechanisms recognized under applicable law.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. You may request deletion of your data at any time, subject to legal or contractual obligations.

8. Your Rights

You have the right to:

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  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data ("right to be forgotten").

  • Restrict or object to certain data processing.

  • Data portability (where applicable).

  • Withdraw your consent at any time, where processing is based on consent.

 

To exercise your rights, please contact us using the contact details provided below.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete such information.

10. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting an updated version on our website or through other communication channels.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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AddYou AB
Tavastgatan 5, 118 24 Stockholm

Sweden


Info@addyou.se
+46(0)709 882 266

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